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India Luxury Comments
Country -- United States of America 2007-05-07
Rajan Parrikar To: Durjay Sengupta
Dear Durjay,
I used the services of Compass for my journeys to Rajasthan and Varanasi in the months of March and April, respectively. I chose your agency based on the recommendation received from Craig and others on the forums at Fodors.com.
The services rendered were excellent. Sanjay and Shweta were prompt and efficient, and they easily tailored my programme to suit my choices. They were also flexible enough to accomodate last-minute changes to my itinerary.
All the liason people at different locations in Rajasthan and Varanasi were professional.
The driver is an important consideration on any trip, esepcially in India, since I have had problems in this department before. For Rajasthan, Joginder Singh was assigned to me. On the whole he was very professional, always punctual, and he readily followed my instructions. I had only one small problem with him: he tried to chart my schedule every day. He might have been trying to be helpful, but it really isn't his job to do so. I mention this not as criticism, but as an area of improvement. In Varanasi, my driver was Bablu and he was outstanding. Both Joginder and Bablu are assets to your organisation.
That's all for now. I look forward to using your organisation again in the future.
Regards
Rajan P. Parrika
